EFTI provides a series of strategic services through research, consultancy, education and training targeted to assist the tourism and hospitality industries. The Institute is committed to excellence on a wide range of interdisciplinary tourism issues that are local, national and international in scope. The Institute draws on an array of outstanding resources:
- Faculty and research associates with strong academic credentials and in-depth knowledge and expertise in the social and behavioral sciences and business practices.
- Nationally and internationally recognized faculty and research associates with publications in the leading academic journals in recreation, parks, ecotourism, event management, sport, tourism, and hospitality industries.
- Strong interdisciplinary research partnerships and affiliations with research associates within and external to the University of Florida.
- Tourism Marketing
- Sport Tourism and Event Management
- Ecotourism and Heritage Tourism
- Coastal, Marine and Water-Based Tourism
- Tourism Crisis Management
- Hospitality Management
EFTI can facilitate a series of seminars and workshops based on the needs and collaboration of the respective organization and/or business. The objective of education and training programs is to build and enhance current capacity with respect to employee capabilities and professional development. The Institute has provided numerous services such as: Training in Tourism Crisis Management; Sport as a Sustainable Tourism Development Strategy; Ecotourism Development and Management; Research Design and Survey Methodologies; Importance-Performance Priority Goal Setting; Strategic Planning and Management; and Customer Service Management.
Currently, online continuing education courses with respect to Tourism Crisis Management for three major sectors: Lodging, Attractions, and Destination Management Organizations are offered by the Tourism Crisis Management Initiative. These courses focus on crisis reduction, readiness, response, and recovery efforts from natural and human-induced disasters that affect tourism destinations or businesses. The online continuing education program is administered in partnership with UF Division of Continuing Education.
EFTI has educational and applied resources for public, private and non-profit sectors in the tourism and hospitality industry. The Institute has developed a Tourism Resource Section that comprises of a variety of resources and web links that includes reports and publications (Institute and external), academic journals, organizations and associations, and a calendar of industry-related conferences & events on the homepage. In addition, a separate section on Florida Tourism is also available.