EFTI.Talk

The Eric Friedheim Tourism Institute is proud to host industry leaders on live webinars and recorded videos sharing their expertise and insights on major trends impacting the tourism industry. Below you can find upcoming events and videos part of our EFTI.Talk.


EFTI.TALK | IDEA.TALK - CELEBRATING JOURNEYS. CELEBRATING THE WORLD. EVERYDAY. - STORYTELLING WITH A TRAVEL WRITER

Live: April 11, 2022

Panelist:

Ms. Edith Hall Friedheim, Author, Musician, and President of the Eric Friedheim Foundation

Host:

Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute

DIVERSITY IS THR ROUTE TO EXCELLENCE | IDEA. TALK WITH THE ERIC FRIEDHEIM TOURISM INSTITUTE

Live: February 28, 2022

Panelist:

Everett Mccorvey, DMA, Ensemble Directors Professor, University of Kentucky

Benny Vaughn, (BSHSE ’85), Licensed Massage Therapist and Certified Athletic Trainer, Life Coach and Educator

Co-Hosts:

Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute

Robert Thomas Fu, Ph.D., Darden Restaurants Professor of Diversity Management and Assistant Dean for Diversity, Equity, and Inclusion

CONVERSATIONS with editor of tourism management

Live: January 20, 2022

Panelist:

Cathy Hsu, Professor, School of Tourism Management, Hong Kong Polytechnic University

Host:

Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute

GLOBAL HOTEL INDUSTRY UPDATE

Live: December 6, 2021 - 1pm

Panelists:
Steve Hood, VP of Research, Smith Travel Research
Richard Goldman, President and CEO, St. Augustine, Ponte Vedra & The Beaches Visitors and Convention Bureau (bios here)

Co-Hosts:
Michael Reid, Ph.D., Dean, UF College of Health & Human Performance
Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute

Diversity of talents: the road to a bright future from leaders’ experiences and insights

Live: November 29, 2021 - 1pm

Panelists:
Bob SchalowVP, Franchise Operations, Jack in the Box
Scott TaylorPresident and COO, Walk-ons Sports Bistreaux

Co-Hosts:
Michael Reid, Ph.D., Dean, UF College of Health & Human Performance
Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute

Boldly Building a Bright Future: Strategic Leadership and Management from Leaders’ Experiences and Insights

Live: August 30, 2021 - 1pm

Panelists:
Kimberly GreeneSenior Manager, Thermo Fisher Scientific
Scott TaylorPresident and COO, Walk-ons Sports Bistreaux
Rob Alday, CEO, Abode Luxury Rentals

Co-Hosts:
Michael Reid, Ph.D., Dean, UF College of Health & Human Performance
Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute


SUPER BOWL LV LEAVES HISTORIC LEGACY IN TAMPA BAY

Live: April 26, 2021 - 1pm

Panelists:
Jenna Grooms – Director of Host Committee Events
LaKendria Robinson – Director of Business Connect and Community Outreach
Brooke Skelley – Director of Marketing and Communications
Lisa Urban – Director of the Community Ambassador Program

Moderator:
Claire Lessinger – COO, Tampa Bay Super Bowl LV Host Committee

Co-Hosts:
Michael Reid, Ph.D., Dean, UF College of Health & Human Performance
Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute


Consumer Insights and Strategic Marketing: Experiences & Perceptions from Leaders in Theme Park and Transportation Industries

Live: April 5, 2021 - 1pm

Panelists:
Monisa ClineFormer Vice President, North America Sales | Continental Airlines
Rick MerrimanVice President, Consumer Insight, Measurement & Analytics | Disney Parks, Experiences & Products
Alice NorsworthyExecutive Vice President & Chief Marketing Officer | Universal Parks & Resorts

Moderator: 
Michael Reid, Ph.D., Dean, University of Florida College of Health & Human Performance

Hosts:
Michael Reid, Ph.D., Dean, UF College of Health & Human Performance
Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute


INCLUSION, DIVERSITY, EQUITY, AND ACCESS (IDEA) IS THE ROAD TO EXCELLENCE - FROM LEADERS’ PERSPECTIVES AND EXPERIENCES

Live: March 15, 2021 - 1:00 pm

Panelists:
Jodi Gentry, Vice President, UF Human Resources
Tonjanita Johnson, Ph.D., Senior Vice Chancellor for Academic & Student Affairs at the University of Alabama System
Shirley Raines, Ed.D., President Emerita of the University of Memphis

Moderator: 
Michael Reid, Ph.D., Dean, University of Florida College of Health & Human Performance

Hosts:
Michael Reid, Ph.D., Dean, UF College of Health & Human Performance
Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute


From Gainesville to the White House - Celebrations through Events

Live: March 1, 2021

Panelist:
Chynna Clayton
Barack and Michelle Obama’s Director of Travel and Event Operations and Body Woman to Michelle Obama

Hosts:
Dr. Rachel Fu, Chair Department of Tourism, Hospitality & Event Management, Director EFTI.


Visitor/Customer Insights and Strategic Marketing: From Branding Perspectives

Live: February 8, 2021

Panelists:
Laurie Schalow, Chief Corporate Affairs & Food Safety Officer, Chipotle Mexican Grill
Christopher L. Thompson, President & CEO, Brand USA

Hosts:
Dr. Michael Reid, Dean College of Health and Human Performance, UF
Dr. Rachel Fu, Chair Department of Tourism, Hospitality & Event Management, Director EFTI.


Crisis Leadership during the Pandemic:
Survive. Strive. Thrive.

Live: December 7, 2020 - 1:00PM

Panelists:

  • Richard Goldman, President & CEO of the St. Augustine, Ponte Vedra & The Beaches Visitors and Convention Bureau; Executive Board Member of the Eric Friedheim Tourism Institute at the University of Florida

  • Patrick Harrison, Chief Marketing Officer at Visit Tampa Bay; Executive Board Member of the Eric Friedheim Tourism Institute at the University of Florida

  • Scott Rose Sr., Vice President, Chief Operating Officer, ZooTampa

Moderator:
Howard Tietjen, Director of Sales, Epsilon-Conversant; Chairman of the Board of the Eric Friedheim Tourism Institute at the University of Florida

Organizers:

  • Michael Reid, Ph.D., Dean, UF College of Health & Human Performance

  • Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute


AI/Data Science in Hospitality and the Future

Live: October 19, 2020 | 1pm (EDT)

Panelists:
Pavan Kapur, SVP Commercial Operations, Caesars Entertainment
Bob Schalow, VP Franchise Operations, Jack in the Box

Co-hosts:
Michael Reid, Ph.D., Dean, UF College of Health & Human Performance
Rachel Fu, Ph.D., Chair, UF Department of Tourism, Hospitality and Event Management; Director, Eric Friedheim Tourism Institute


EFTI.Talk Videos