Dr. Rachel Fu Speaks with CNBC

Travel is 'roaring back' - but the industry might not be ready for a boom

On January 11th, Rachel, J.C. Fu, PhD, Chair of the UF Department of Tourism Hospitality and Event Management, and Director of the Eric Friedheim Tourism Institute discusses travel trends with CNBC writer, Monicca Buchanan Pitrelli.


Dr. Fu dove into the advances of technology and artificial intelligence in the tourism industry saying, “Using AI wisely can significantly reduce labor costs without sacrificing the level of personalized services.”